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The Tannahill's Box Office is managed by Live Nation. For any questions about tickets (purchasing, managing existing tickets, lost tickets, etc.) please click here to be directed to the Live Nation Fan Support portal: https://help.livenation.com/
Will call tickets are available for pickup at the box office at the venue. Please make sure that you have a photo ID matching the purchaser’s name to pick up tickets. Any name changes need to go through Ticketmaster Customer Service: (800)-653-8000.Guests are not permitted to put tickets in will call for other guests to pick up. You will need to arrange to meet your party at the facility to deliver tickets.If tickets or passes are being left for you, they will only be left at the box office. This includes meet and greet passes, backstage passes, press passes, and tickets from the tour or other promotional company. We do not get these tickets until the day of the event, close to the time doors open so please do not try to pick them up earlier. If your tickets/passes are not in will call, you will need to contact the person that left them for you to determine where they are. The box office cannot contact any member of the tour for you.
Parking in the Fort Worth Stockyards is a challenge so plan accordingly. The absolute, best way to get here is through a Ride-Share service. If you must drive, Valet Parking is available near the entrance to Tannahill’s on Exchange Street for $20. There are also several paid lots within a short walk of the venue.
Door times for the Music Hall vary, but are usually 60 minutes prior to show time. Please check the specific show page as these times are subject to change. Please do not attempt to enter the Music Hall any earlier than the designated times as you will be turned around and told to return when the doors open. Feel free to arrive early and enjoy cocktails and dinner at Tannahill’s Tavern before the show.
Generally cell phones are permitted in the venue. On occasions cell phone usage may not be allowed due to artist requests.